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Special Service Campaign for Power Window Master Switch

Special Service Campaign for Power Window Master Switch

Nassco Limited would like to inform all Toyota customers that Toyota has announced a voluntary Special Service Campaign on October 10th, 2012 in relation to the Power Window Master Switch on certain Toyota models produced between 2006 and 2010.

As the Toyota Distributor for Barbados, Nassco Limited is dedicated to providing vehicles of outstanding quality and value. As part of our constant efforts to provide the best in customer satisfaction, we will be carrying out the Special Service Campaign in Barbados.

What is the problem?
The sliding electrical contact module in the driver’s side Power Window Master Switch (PWMS) may experience a “notchy” or sticking feeling during operation.

If commercially available lubricants are applied to the switch by in an attempt to address the “notchy” or sticky feel, the switch assembly could be damaged.

What will Toyota do?
NASSCO will inspect the Power Window Master Switch and apply a specialized grease.  The Power Window Master Switch may be replaced if it fails certain tests during the inspection.  Either of these repairs will be conducted at NO CHARGE to the customer.

NASSCO will be contacting customers via direct mail to inform them that their vehicle will be involved in the Special Service Campaign. We will also follow up with a telephone call to make an appointment to have the Power Window Master Switch inspected and the specialized grease applied.

In this Special Service Campaign, Toyota has taken a very proactive approach to resolve the potential ‘notchy’ feeling of the Power Window Master Switch and has extended their support on this item to ensure that their customers do not have to face expensive replacement costs directly related to this issue of the Power Window Master Swtich sticking.

The vehicles involved were produced within the specified dates below:
• Yaris       February 1st, 2006            –             April 30th, 2010
• Corolla   October 24th, 2006           –             May 31st, 2010
• Camry    March 21st, 2006               –             April 30th, 2010
• RAV4      September 1st, 2006        –             May 31st, 2010

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